Technical Support
Technical services
I. Construction Plan: Provide detailed construction drawings and specifications. Professional engineers will provide on-site guidance to ensure the smooth progress and quality of the warehouse construction. Before leaving the factory, the racking will undergo a quality inspection by professional engineers. We will assist the client in adjusting the construction plan as needed.
II. Quality Assurance and Acceptance: The manufacturer will provide samples for the client to use as the standard for acceptance, based on the sample and technical parameters.
III. After-Sales Service: The racking has a 2-year maintenance period (excluding damage caused by human factors or overloading) and a 20-year warranty. Upon receiving customer notifications regarding replenishment, technical questions, or quality issues, we guarantee a written response within 12 hours and will dispatch technical personnel to the site as needed. We guarantee replenishment within the timeframe specified by the customer.
IV. Post-Installation Acceptance: After the racking is installed, we will ensure that there are no safety hazards under normal load-bearing conditions. Otherwise, we assume full responsibility.
IV. After the racking is installed, we will ensure that there are no safety hazards under normal load-bearing conditions. Otherwise, we assume full responsibility.
Shenzhen Guangzhichao Shelving Industry Development Co., Ltd.
Shenzhen Headquarters: East Zone, Jiuxiangling Industrial Park, Xili Town, Nanshan District, Shenzhen, China
Factory Address: No. 3, Factory Building, No. 12, Fulin Road, Fafangcun Community, Pingdi Sixth Union, Pingdi Street, Longgang District, Shenzhen, Guangdong, China
Factory Address: Pangshangou Guangzhichao Industrial Park, Daying County Industrial Concentrated Development Zone, Suining City, Sichuan Province
Tel:0755-82942082 82942085
Hong Kong Tel:00852-69317568
Fax: 0755-82942080
24-hour service hotline: 13828704327
Official Account
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